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Terms and Conditions

Terms of Web Site Use

Please read the following terms of use and disclaimer carefully before using this website ("this site"). By using this site in anyway or placing an order you agree to these terms of use. If you do not agree to these terms, you may not use this site.

The use of this website (rhinomart.com) is governed by the policies, terms and conditions set forth below. Please read them carefully. When you use this website, place an order via the Internet or issue a purchase order from your company to RhinoMart.com., that indicates your acceptance of these terms and conditions. RhinoMart, LLC. reserves the right to make changes to the RhinoMart.com website and these terms and conditions at any time.

Secure Buying with RhinoMart.com

Enjoy safe and secure buying with RhinoMart, Inc. Because we care about the safety of your credit card transaction, the company servers use Secure Socket Layer (SSL), an encryption technology that works with most modern web browsing software so that unauthorized parties cannot read the information that you send. It's our way of making sure your credit card is safe and secure.

Privacy Policy

We will never share, sell, or rent individual personal information (including credit card information, e-mail address, IP address, and other personally identifiable information) with anyone unless ordered by a court of law. Submitted mail addresses are only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information.

Use of Information

RhinoMart, LLC. will not collect any information about your company's personnel except as specifically and knowingly provided by such individuals. Examples of such information are: name, company name, postal address, email address, phone number and product commentary or questions. Upon the purchase of products such information will be used for shipping purposes.

Disclaimer/Limitation of Liabilities

RhinoMart, LLC., owner of the Rhinomart.com domain is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its content.RhinoMart, Inc., disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, RhinoMart, Inc., does not represent or warrant that the information accessible via this site is accurate, complete, or current. Price and availability information is subject to change without notice.

Customers should recognize that many of the products sold on RhinoMart.com are of a closeout nature, discontinued lines, seconds and/or reconditioned (clearly marked), or new.

Except as specifically stated on this site, neither RhinoMart.com, RhinoMart, Inc. nor any of its directors, officers, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Copyright

All site design, text, graphics, interfaces, and the selection and arrangements thereof are ©1998-2014, RhinoMart, LLC. All rights reserved. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with the company or using this site as a buying resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or replication, without prior written permission of RhinoMart, Inc. is strictly prohibited.

Trademarks

All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to RhinoMart, Inc. or other respective owners that have granted the company the right and/or license to use such Marks.

External Sites

This site may contain links to other sites on the Internet that are owned and operated by RhinoMart, LLC. or third party vendors and other third parties (the "External Sites"). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Funds and Payments

All RhinoMart.com items are priced in United States Dollars (USD). RhinoMart.com accepts from United States of America (excluding USA territories), MasterCard, and Visa credit cards. RhinoMart.com also accepts prepaid orders with checks, wire transfers and money orders drawn on a USA bank and payable in U.S. currency.

RhinoMart.com reserves the right to require additional information prior to processing any order. Failure to provide requested information in a suitable and timely fashion will result in a delay of order processing and possible order cancellation.

Prices subject to change.

Sales Tax Information

Persons or Companies engaged in the business of service, repair, or retail are eligible for reseller certification. As such you may be entitled to notification of special offerings and a tax exempt status.

You may be required to transmit a copy of your State's sales or use tax permit and a signed statement attesting to the nature of your business to RhinoMart.com

It is the policy of the company to charge applicable sales tax if retailers do not supply the appropriate reseller tax identification certificate as required. The company is not responsible for additional tariffs, duties or any form of taxation that apply to items shipped to other states or outside the United States, unless or until governmental policy is established requiring Internet sales to collect applicable sales tax on a state by state basis.

Order Acceptance

The receipt of an e-mail confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. RhinoMart, Inc. reserves the right, without prior notification, to limit the order quantity of any item on an order. We reserve the right to refuse any order for any reason.

RhinoMart reserves the right to eliminate products for sale at any time on the site www.RhinoMart.com. RhinoMart will use all reasonable best efforts to ensure that all products listed are available. Should a product or products become sold out or unavailable for any reason, prior to removal from the website, neither RhinoMart.com nor any of its directors, officers, employees or other representatives will be held liable for damages, replacement or losses as a result of this occurrence.

Receiving confirmation of an order, either electronically or otherwise, does not signify RhinoMart acceptance of the order nor does it affirm confirmation of RhinoMart offer to sell products to you. RhinoMart reserves the right at any time after receipt of the order to accept or decline your order for any reason.

Order Adjustment and Cancellation

RhinoMart cannot accept change of shipping address requests after an order has been processed. Should you require the modification of an address (missing suite number, transposed street number etc.) please contact Customer Service immediately (within 24 hours of order transmission) at customerservice@rhinomart.com. Should you require a complete change of "Ship To" information you will be required to cancel your order and re-enter it. RhinoMart.com reserves the right to refuse shipment to temporary addresses without prior payment in full.

RhinoMart, LLC. can not accept Post Office Box addresses for shipment. We can only ship to physical street addresses. Shipping addresses must comply with commercial delivery standards used by all majors carriers, such as UPS, USPS, Federal Express, Airborne Express and DHL.

In the event you desire to cancel an order, please notify us within 24 hours of order placement. Emailcustomerservice@rhinomart.com. Please provide the Order number and reason. If you desire to cancel an order after the 24 hour period, it is probable that the order will have been processed. If the shipment can be canceled, we will cancel the order. If not, the return policy will be in effect with return shipping charges applicable.

Proposition 65 Labeling (California Residents Only) 

We are now requiring a $0.25 labeling fee per item shipping into the state of California. Every item shipping to CA has a Prop 65 warning label. Labeling can add up to 48 hours for order processing, bringing maximum order processing time to 4 days for select items.

Please read here for more information on Proposition 65

Shipping

It is conceivable products will be shipped from multiple shipping points, therefore shipping costs may vary. Unless otherwise noted, shipping and handling will be added to the cost of the order.

Please email customerservice@rhinomart.com for shipping destinations outside the United States of America . We cannot ship perishable or refrigerated goods.

Shipping Methods and Options

Shipping charges are approximately 15-25% of your order subtotal for orders of $100 or more to the 48 contiguous United States, with surcharges possible on oversize packaging, overly heavy contents, or products requiring special shipping procedures (such as hazardous or flammable materials).

Delivery Times and Requirements

Upon receipt of an order RhinoMart. processes the order within 48 hours. 80% of our deliveries arrive within 14 business days. Shipping confirmation emails will be sent to you when your products leave the warehouses. RhinoMart in all cases tries to expedite all orders in a timely fashion. Multiple shipping points, back ordered product and availability of the product(s) are considerations impacting delivery time. If you order several different products at once they may come from multiple shipping points and may arrive on different days.

Some products (such as pallets over 500 lbs.) may require shipping via common carrier. Delivery time for orders exceeding 500 lbs. may take longer to ship. The RhinoMart traffic department will contact you as to the actual ship time and coordinate the arrival of the shipment with you.

Customers shall be advised as to back ordered products or out of stock products which may no longer be available.

Backordered and Discontinued Products

You will be notified immediately of any product that may be back ordered. If the product you ordered has been discontinued or is no longer available from the supplier, we will contact you to offer a substitute product: or, if you choose, you may cancel your original order. For assistance, e-mail customerservice@rhinomart.com

Return Policy

Although RhinoMart has the highest ranking of consumer satisfaction (and we work very, very hard to earn that), everything does not always go according to plan. We know that... sometimes orders are short shipped... sometimes merchandise is broken... sometimes the wrong product is sent. When that happens, we have the following returns policy. Please read carefully as it is strictly enforced.

RhinoMart guarantees full credit for product only or, if available, replacement for all defective items. Some items offered on RhinoMart.com represents and are described as customer returns, or scratch and dents which is sold in as is condition in which returns are excluded unless verifiable difference in quantity promised or described in our offers. You may return a defective product up to 14 days after you receive it.

NO REFUNDS WILL BE AUTHORIZED AFTER 14 DAYS.

Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted. All shipping costs for merchandise authorized by RhinoMart.com. to be returned to RhinoMart.com shall be at the customer's expense. All returns require a Return Merchandise Authorization number (RMA#) which is good for 14 days. No returns will be accepted without an RMA#. This policy is strictly enforced.

Please contact Customer Service via E-mail customerservice@rhinomart.com to get a Return Merchandise Authorization number (RMA#).

The liability of RhinoMart for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s). RhinoMart shall not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

If you decide to return undamaged or non-defective products, you will be responsible for a 20% restocking fee.

Typographical Errors

The company is not responsible for typographical error or omissions relating to pricing, copy, photography or application. In the event of a pricing error you will be contacted via e-mail with the corrected pricing information. We will accept this item back for a full refund of cost of the product only, but all shipping costs are the responsibility of the buyer. In order for refunds or credits for this item, all of its entire contents must be shipped back in its complete original case and completely intact. No partial returns on these will be accepted.

Deposits for pre-order merchandise is non refundable, RhinoMart is making financial commitments to secure these goods for our customers. In the event of damaged goods, incorrect shipments occur, arrangements and credits will be issued ad appropriate.

Customer Testimonies

RhinoMart management and employees love feedback regarding the job we are doing to serve our customers. If you would like to submit a comment for inclusion in the reviews boxes, send an email tocustomerservice@rhinomart.com including:


Your full name (we will publicly display only your last initial).
our city and state.

The message you'd like to share with other customers.

Explicit permission to use the quote on our website.

Messages submitted to RhinoMart for inclusion are posted only with the customer's permission and at the sole discretion of RhinoMart management.

Customer Service

RhinoMart is dedicated to providing you, our valued customer, with the best and most courteous service. Please call, fax or e-mail us if you have any questions.

Toll Free: 1888-320-9699

Fax: 1-888-696-9730

E-mail: customerservice@rhinomart.com

Corporate Address:

RhinoMart, LLC

3324 West University Ave #137

Gainesville, FL 32608